Troubleshooting Guide
Follow this troubleshooting guide to resolve failed video downloads, stuck playlist batches, or connection timeouts.
PulseDL runs server-side background processing. If you refresh or close the tab, log back in and navigate to History to download completed files.
YouTube restricts videos requiring age verification login. PulseDL cannot bypass YouTube age restrictions or private video access.
Guest and registered limits for formats, quality, and recovery. Compare Guest and Registered.
| Feature | Details |
|---|---|
| Install required | No — runs in the browser |
| Guest quality limit | Up to 1080p (no account needed) |
| Registered quality limit | Up to 2160p (4K) |
| Playlist features | Playlist analyzer, video selection, and bulk download |
| Supported formats | Video: MP4 and WebM · Audio: MP3, AAC, and WAV |
| If you refresh | Downloads continue on the server; recover completed files from History |
| Account required | Not required for guest downloads up to 1080p |
| Responsible use | Only download content you are authorized to download — see Terms |
Downloads can stall due to YouTube stream URL changes, temporary network drops, age-restricted video settings, or daily quota limits. Refreshing the browser does not cancel PulseDL server jobs — active jobs can be recovered from History.
No. PulseDL requires standard public or unlisted YouTube video access. Age-restricted media requiring account sign-in or private videos cannot be processed.
Whether a download is permitted depends on the content, your rights to use it, the platform’s terms, and applicable law. Only download content you are authorized to download — for example your own uploads, material you have permission to save, Creative Commons content, or other uses allowed where you live. This is not legal advice. See Terms of Service and our Copyright page.